29 Sep
2006
29 Sep
'06
7:09 p.m.
Thanks for the response. One more thing im having trouble with is merging. Right now if I merge 2 tickets they dissapear from the queue, so I read the manual and found a way to display merged tickets in the queue. My question is, is there a way that when you merge 2 tickets, they actually merge and become 1? Right now it merges the two tickets, and still keeps one of them (leaving you with 2 tickets). This mainly happens when you do a bulk action merge. -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.407 / Virus Database: 268.12.9/458 - Release Date: 9/27/2006