
30 Mar
2004
30 Mar
'04
12:15 a.m.
On Monday, March 29, 2004 7:17 PM
Rob Poudrette
Covert, Jake wrote:
What does the OTRS log file say? I could not find a log file for OTRS
Your log destination is set in Config.pm through these settings: # (log backend module) $Self->{LogModule} = 'Kernel::System::Log::SysLog'; # $Self->{LogModule} = 'Kernel::System::Log::File'; # param for LogModule Kernel::System::Log::File (required!) $Self->{'LogModule::LogFile'} = '/tmp/otrs.log'; Per default, OTRS is logging to Syslog. On Windows, the default is the file c:\otrs\otrs\var\log\otrs.log. Just to clear up logging things, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388