Re: [otrs] Submitting Tickets via email

Hi! On Fr, Mai 27, 2005 at 10:22:26 -0400, Harper, Brandon G. wrote:

I have the interface working, but I'd like to be able to submit tickets by just sending an email to some mailbox. Is this possible? If so what mailbox do I need to send it to?

Hmm, I don't know if this is what you are looking for..., maybe I've understood some thing wrong. But isn't "Email-Ticket" what you are looking for? You can find this link directly in the start screen of OTRS. Regards, Christian -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!