22 Jan
2004
22 Jan
'04
9:17 p.m.
On Thursday, January 22, 2004 9:39 PM
Robert Kehl
3) Now execute the Generic Agent:
/opt/otrs/bin/GenericAgent.pl
It will close and delete all new, open and unlocked tickets.
...that you moved to your new queue 'delete' beforehand, not to forget. Regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388