Robin Bowes wrote:
Bugzilla is still a pet peeve!
If you have suggestions for improvements, please report (haha) them. :o) But really, either the reporter has to go through getting his report into the right category for the right module or the developers have to do this for you. I could also just throw your report in a random place and hope the developers find it and care enough to move it to the correct location and fix it, but personally I have never had much trouble with entering bug reports. I'm not sure if you have a problem with Bugzilla in general, the Bugzilla setup at OTRS or bug trackers in general. If you know of a better bug tracker, suggest it to OTRS. If you know of a better way to set up Bugzilla (less/more/clearer categories/modules), let them know. Nils Breunese.