
9 Mar
2006
9 Mar
'06
1:05 p.m.
It is in the format you descide. Ether you tell your agents what it is or you change the text via Ticket::Frontend::TimeUnits
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Zaeem Arshad Sent: Thursday, March 09, 2006 1:47 PM To: otrs@otrs.org Subject: [otrs] Work units
aloha list,
Can any one explain what is the concept of work units? Are they in hours or what? is it possible to specify units ??
regards
-- ZA
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/