On Tue, Aug 18, 2009 at 10:05 AM, <guenther.rasch@gmx.de> wrote:

Hi David,

are you using SuSE Linux?

If so, please add the statement "perl" to
APACHE_MODULES="..." in /etc/sysconfig/apache2
and restart.

Please take care of installing mod_perl, DBI
and Apache2::Reload before...

Günther

-------- Original-Nachricht --------
> Datum: Sun, 16 Aug 2009 22:10:23 +0100
> Von: David Holder <david.holder@gmail.com>
> An: "User questions and discussions about OTRS." <otrs@otrs.org>
> Betreff: Re: [otrs] Apache::DBI/Reload and Mod_Perl support assessment

> Hi Michiel,
>
> I've done as you've instructed, restarted my web server but still it's
> coming up as critical in my support assesment. Any ideas?
>
> David
>
> Michiel Beijen wrote:
> > Hi David,
> >
> > Apart from installing Apache::DBI you would also need to call it after
> > mod_perl startup and before the activation of the DBI modules - edit
> > |scripts/apache2-perl-startup.pl
> >
> > |
> > use Apache::DBI ();
> >
> > Apache::DBI->connect_on_init('DBI:mysql:connectionstring....');
> >
> > See also http://search.cpan.org/~abh/Apache-DBI/DBI.pm

> > <http://search.cpan.org/%7Eabh/Apache-DBI/DBI.pm>

> >
> > Regards,
> > --
> > Michiel Beijen
> > Software Consultant
> > +31 6 - 457 42 418
> > Bee Free IT + http://beefreeit.nl
> >
> >
> > On Sun, Aug 16, 2009 at 18:33, David Holder <david.holder@gmail.com

> > <mailto:david.holder@gmail.com>> wrote:
> >
> > Hi Everyone
> >
> > I've got OTRS installed onto a Fedora Core 11 box and would like
> > to resolve these performance issues:
> >
> > Check Comment State
> > Check if the system use Apache::DBI.
> > Apache::DBI should be used to get a better performance (pre
> > establish database connections). Critical
> > Check if the system use Apache::Reload/Apache2::Reload.
> > You should use Apache::Reload or Apache2::Reload to increase your
> > performance. Critical
> > Check used mod_perl version.
> > You should use mod_perl to increase your performance. Critical
> >
> >
> > I have ensured that mod_perl / apache2::reload / apache::DBI is
> > also installed. I know for apache::DBI requires modification of

> > the config.pm <http://config.pm> file. But with the windows

> > version of OTRS the apache2::Reload and mod_perl were turned on by
> > default.
> >
> > Excuse my Linux n00bness, would really appreciate some help with
> > getting these issues resolved.
> >
> > Thanks.
> >
> > David
> >
> >
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