Dear Support Chain,

I an interesting combination.  I have setup and sucessfully configured a OTRS server on SuSE 9.3 32 bit system.  Now, my boss has ordered 64 bit servers.  I now cannot find a version of the perl-GD software that will run on the box.  The only version I have found wants to have perl 5.8.5 and SuSE installed 5.8.6*  Can anyone help me find the right combination of SuSE for 64 bit ARC and perl-GD.  I think that this question might be a little too end ARC specific, but I will as anyway as I have spent the entire day freezing in the server room trying to get the box to install OTRS.  Thanks for any response to this somewhat unusual request.

A little bit of info:

rpm –ivh perl-GD-<version>

perl-GD-1.38-105.i386.rpm

error: Failed dependencies:

        libgd.so.4 is needed by perl-GD-1.38-105

        libpng.so.2 is needed by perl-GD-1.38-105

perl-GD-2.05-54.i586.rpm

error: Failed dependencies:

        pilot-mailsync is needed by pilot-mailsync-jpilot-0.7.2-30

        jpilot is needed by pilot-mailsync-jpilot-0.7.2-30

        libcrypto.so.0.9.6 is needed by pilot-mailsync-jpilot-0.7.2-30

        libssl.so.0.9.6 is needed by pilot-mailsync-jpilot-0.7.2-30

perl-GD-2.16-3.1.x86_64.rpm

error: Failed dependencies:

        perl = 5.8.5 is needed by perl-GD-2.16-3.1

rpm -ivh otrs-2.0.3-01.i386.rpm

error: Failed dependencies:

        perl-GD is needed by otrs-2.0.3-01

        perl-GDGraph is needed by otrs-2.0.3-01

        perl-GDTextUtil is needed by otrs-2.0.3-01

AAAAAHGGGGG. J

Thank you,

Shawn Beasley

Support - IT

Cargo Future Communications GmbH

Building 1335

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Email: shawn.beasley@dlh.de

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