Hi all,<div><br></div><div>I have tried to adding this in the outgoing </div><div><br></div><div>&lt;OTRS_TICKET_TicketNumber&gt;</div><div>&lt;OTRS_TICKET_TicketID&gt;</div><div>&lt;OTRS_TICKET_Queue&gt;</div><div>&lt;OTRS_TICKET_State&gt;)</div>
<div><br></div><div>Nothing of the information show to the user who receive the email. This worked before, the only thing we have changed is the host name in the server.</div><div><br></div><div>Any idea?</div><div><br></div>