Re: [otrs] Installing from tarball

10 Jun 2004


      On Thursday, June 10, 2004 5:46 PM
David Hansen Jr.  wrote:
...
...
Or, add this line inside the  container:
ErrorDocument 403 /otrs/index.pl
Okay, added that and restarted apache.  I'm still getting a 403 error,
but a bit more info on the 403 page:
Forbidden
You don't have permission to access /otrs/ on this server.
Additionally, a 403 Forbidden error was encountered while trying to
use an ErrorDocument to handle the request.
I guess you'll have to add this to the container  to
allow connections to your machine at all:

  
[...]
      Order deny, allow
      allow from all
[...]
  </Location>

hth,

Robert Kehl

--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
         http://www.otrs.de/ :: Tel. +49 (0)6172 4832388