I am getting this when trying to run the backup script.

 

andrew@helpdesk:/var/www/otrs2$ /usr/share/otrs/scripts/backup.pl --help

Can't locate /etc/otrs/database.pm in @INC (@INC contains: /usr/share/otrs/Kernel/cpan-lib /usr/share/otrs /etc/perl /usr/local/lib/perl/5.8.8 /usr/local/share/perl/5.8.8 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.8 /usr/share/perl/5.8 /usr/local/lib/site_perl .) at /usr/share/otrs/Kernel/Config.pm line 24.

BEGIN failed--compilation aborted at /usr/share/otrs/Kernel/Config.pm line 34.

Compilation failed in require at /usr/share/otrs/scripts/backup.pl line 36.

BEGIN failed--compilation aborted at /usr/share/otrs/scripts/backup.pl line 36.

 

Andrew Meyer

Unix Systems Administrator

314-787-0681  x39

314-565-0868 (cell)

1300 Hampton Ave.

Ste. 200

Saint Louis, MO 63139

 

http://www.precisionpractice.com/