If I've understand correctly you request, you should only change OTRS_HOME$/Kernel/Language/en.pm
I think you should add something like
 
'Zoom' => 'Full View'
 
inside $Self->{Translation}
 
Ciao, d.

Da: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Per conto di Christopher French
Inviato: martedμ 7 ottobre 2008 21.44
A: otrs@otrs.org
Oggetto: [otrs] Can you change the names in OTRS?

I have looked around the manual’s for quite awhile and discovered a lot of things about OTRS but a co-worker has the request of changing “Zoom” to “Full-view” and since this system works like it can be fully adjusted I figured I could do this for him.  Anyone have any suggestions for a place to start looking or know how to do this?  Thanks, any help would be appreciated.

 

 

Christopher French
Support Analyst

 

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