Hi Steve, Thanks for your reply and informations. I will have a look on this patch, we are using 2.3.4 at the moment but preparing our migration to 2.4.7, long because of multiple modifications done to the base code of 2.3.4 ... BR, Laurent Le 25/08/2010 16:13, Steve Durbin a écrit :
Laurent,
I've uploaded a patch http://bugs.otrs.org/attachment.cgi?id=1044 that we are using here to provide the required functionality; not regression tested or otherwise warrantied. Patch is for OTRS-2.4.7 with ITSM, so if you're not using this version you'll have to manually apply it.
Cheers, -- Steve Durbin Group Manager: Applications Delivery/Cyfarwyddwr Grŵp: Trosglwyddo Rhaglenni Bridgend County Borough Council/Cyngor Bwrdeistref Sirol Pen-y-Bont ar Ogwr Tel/Rhif ffon: 01656 642113 Mob/ffon symudol: 07976 271559 Fax/Ffacs: 01656 642125 Web/We: http://www.bridgend.gov.uk
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