
Hi everyone! Just wanted to check if anyone has an idea of what the cause of the following message could be; When logged in as Admin in OTRS 2.0.4, editing the "My Queues" listing by performing any change in the listing yields an error message: ---8<--- Fel: Module '' not found! Kommentar: Rapportera fel: Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.4 OS: linux Time: Thu Jan 12 17:52:40 2006 Message: Module '' not found! Traceback (26102): Module: Kernel::Modules::AdminUser::Run (v1.31 ) Line: 129 Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651 Module: /usr/local/share/otrs/support.student.uu.se/bin/fcgi-bin/index.fpl (v1.2) Line: 52 --->8--- We're running otrs/2.0.4p01-1 under Debian with Apache 2.0.55, mod_fastcgi 2.4.2-6, libcgi-fast-perl 5.8.4-8, libfcgi-perl 0.67-1. Support for multiple instances by setting environment variables in FastCGI and pulling in a separate configuration file, from Config.pm, for each instance; also setting PERL5LIB to /usr/local/share/otrs/support.student.uu.se ...which contains symlinks to the appropriate directory structures in /usr/share/otrs so that OTRS should be able to find all its needed modules. The line in index.fpl states: $Interface->Run(); And the line in AdminUser states: if ($Self->{MainObject}->Require($Module)) { ...where my $Module = $Preferences{$Group}->{Module}; ...and foreach my $Group (keys %Preferences) { ...is the loop over all groups. So for at least some group, the Module attribute is empty and so the loop "fails". The error message "Module '' not found!" appears to come from Main.pm, where Require finds no module with an empty name. This is also shown in the log: [Thu Jan 12 13:56:53 2006][Error][Kernel::System::Main::Require][44] Need module! [Thu Jan 12 13:56:53 2006][Error][Kernel::Modules::AdminUser::Run][129] Module '' not found! The log also shows that other attributes of the user changed correctly (they do). Everything worked fine in 2.0.1. Any ideas? Many thanks in advance! Best regards, Björn Wiberg Uppsala University IT Support Department Uppsala, Sweden