This seems to indicate you&#39;ve changed the name of &quot;normal&quot; priority.<br><br><div class="gmail_quote">On Wed, Nov 17, 2010 at 10:32 AM, DM_Julio Angulo <span dir="ltr">&lt;<a href="mailto:dm_jangulo@equifax.com.pe">dm_jangulo@equifax.com.pe</a>&gt;</span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">








<div lang="ES-PE" link="blue" vlink="purple">

<div>

<p class="MsoNormal">Hi, I wonder if anyone has or knows of a tutorial on how to
properly configure the email administrator account as I&#39;ve tried various
settings and I only get the message:<br>
<br>
</p>

<p class="MsoNormal">[Wed Nov 17 09:50:06
2010][Error][Kernel::System::Priority::PriorityLookup][287] No Priority for 3
normal found!</p>

<p class="MsoNormal">[Wed Nov 17 09:50:06
2010][Error][Kernel::System::Ticket::TicketCreate][405] No PriorityID (invalid
Priority Name?)!</p>

<p class="MsoNormal">[Wed Nov 17 09:50:06 2010][Error][Kernel::System::MailAccount::POP3::_Fetch][169]
POP3: Can&#39;t process mail, see log sub system
(C:/OTRS/OTRS/var/spool/problem-email-336a672b1019a24c805fe059a0559d51, report
it on <a href="http://bugs.otrs.org/" target="_blank">http://bugs.otrs.org/</a>)!<br>
<br>
any help would be greatly appreciated.</p>

<p class="MsoNormal"><span lang="EN-US"> </span></p>

<p class="MsoNormal"><span lang="EN-US"> </span></p>

<p class="MsoNormal">Julio Cesar Angulo Quiroz</p>

<p class="MsoNormal">Telf.: 997066155</p>

<p class="MsoNormal"> </p>

</div>

</div>


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