Ok!

After my opinion this is then a bug. It makes no sense to give a user permissions to move at ticket into a given queue when he/her gets an error etch time this is done.

Or am I missing something?

Med venlig hilsen

Mikkel Robin Nielsen

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Fra: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] På vegne af Gabriele D'Andrea
Sendt: 16. november 2007 20:19
Til: User questions and discussions about OTRS.org
Emne: Re: [otrs] View after move.

Well, there is no such parameter in sysconfig, so you would have to change the code in order to achieve this

Gabriele

----- Original Message -----

From: Mikkel Nielsen

To: User questions and discussions about OTRS.org

Sent: Thursday, November 15, 2007 5:54 PM

Subject: [otrs] View after move.

Hi list!

I can’t seem to find where to change the view after a ticket is moved.

The problem is, if a user has access to move a ticket into a queue but don’t have access to view tickets in this queue, the user then get’s an error after moving the ticket because the system default wants to show you the ticket that you just moved.

Hopes this makes sense!

Regards

Mikkel

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