On 5/24/07, Tobias Lütticke
Hi,
1) For some reason OTRS is not collecting mail via POP3. PostMasterPOP3.pl does not get run correctly from cron, as it seems to think there is another version running all the time. Forcing it manually './PostMasterPOP3.pl -f 1' works but putting the same command in the crontab does not seem to work?
If the mail fetched failed once (due to whatever reason) the process id is still present and OTRS thinks there is still a process running although there isn't. However, you should check if OTRS may not be right after all and if you have a dangling PostMasterPOP3 process. If there is none, then chances are that it is just the leftover process id.
Check the table proces_id in the database (select * from process_id). There is an entry named likewise. Just delete it and and a new execution of PostMasterPOP3.pl should work.
Hi Tobias, I checked that table before sending the email last night and it is totally empty? Also thre is no PostmasterPOP3 process running either? I'm rather puzzled! thanks Mike
Cheers Tobias
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