I have try to make an ACL, to restrict the use of the services depending of the ticket type.
$Self->{TicketAcl}->{'ACL-tipos'}
= {
Properties => {
Ticket=>{
Type => ['Requerimientos'], },
},
PossibleNot => {
# possible ticket options
Ticket => {
Service => ['[RegExp]^.*',], #Clear the list first
},
},
Possible => {
# possible ticket options
Ticket => {
Service => ['[RegExp]^.Requerimientos*',], #Adding the ticket types
},
},
};
But I need your help whit this.