On Thu, 2 Oct 2008, Nils Breunese (Lemonbit) wrote:
I have OTRS fetching all queues from a single POP mailbox and sorting based on the "To:" line ("Postmaster Filters"). On the mailserver, I have admin@blah.com forworading to otrs@blah.com, which is the POP account OTRS checks. This worked previously... Any ideas how to fix this? I assume there must be some new setting that I missed, but after digging around for quite some time, I'm not seeing it.
Is the queue system address set to the address that is filtered into that queue? Admin > Queue > [queue] > System Address.
Sorry to be so late on replying to my own problem... I have it set to "otrs-admin@blah.com" (a qmail-ism; otrs-* will end up in the otrs@blah.com POP account). Is this the likely culprit? I cannot remember why I set it up that way, and at this point I'm not sure just what might blow up if I alter that address. I think my original intent was to have multiple queues share that otrs@blah.com POP account, so I could have otrs-admin@, otrs-dsl@, etc. Thanks, Charles
Nils Breunese. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs