Re: [otrs] otrs 3.0.5 session id is invalid

Thanks for the reply. However, i found the logging is in /var/log/message and figure out what to do. The fresh install of 3.0.5 into CentOS 5.5 do not have the SessionCheckRemoteIP in the Config.pm thus will need to copy from Default.pm to it. And that work now. Thank you. Best regards, Jason Message via mobile. Kindly excuse me for any typo. On 24 Jan 2011 01:15, "Gerald Young" wrote:

http://forums.otrs.org/viewtopic.php?f=81&t=5978

On Sun, Jan 23, 2011 at 9:30 AM, Jason Benedict Low wrote:

...

HI,

I am new user to otrs. Please help me for this problem.

1. after a fresh installation of otrs ver 3.0.5-b1 in Centos 5.5 using the otrs rpm version. I tried to login as root@localhost and root, i get msg "session id is invalid". I had tried to reboot my system but still same. i also check mysql otrsdb and see table user - there is root@localhost.

look forward to hearing from you. thanks.

Best Regards, Jason

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