Can somebody help me on this please... Im not
working full-time with this
so I dont have the time to read all docus to
fastrack otrs installation.
As of now:
When the otrs ticket request form is filled-up and
submitted, no error occurs.
* OTRS email is otrs@localhost
When i check the otrs system, no queue appeared.
When i checked the /var/mail/otrs, there I see the
report which I have submitted via the form.
1. Is it because procmail is not
working?
2. Where should otrs email be? (/usr/home/otrs
or /var/mail/otrs)
3. I have already installed procmail... how do
i start it or tell it to read otrs email in /var/mail/otrs?
Thanks in advance for any solution you can suggest
:-)
-edwin
_________________
\_____\__\
____/__/ Edwin D. Viņas <edwinv@asti.dost.gov.ph>
\ _____\__\ ___/__/ SRSII, DOST-ASTI, PREGINET Project
\
_____\__\__/__/ Mobile:+639202612660
Tel:+6324351071
\______\__\/__/
"IF OTHERS THINK 10 MINUTES AHEAD;
'02
\______\___/ FILIPINOS MUST THINK 10
YEARS AHEAD".