[Ticket#2007090177000012] [otrs] Massmerge wit [...]

Thanks for using the LIGHT i.T. Request Tracker System. Your email has been received and a new ticket has been created. You wrote:

Hello,

is it possible to define a Massmerge by the GenericAgent? If so, how?

I am running otrs 2.04 ubuntu dapper default setup.

Your e-mail will be answered by a human asap. Your LIGHT i.T. Team