17 Jun
2009
17 Jun
'09
1:35 p.m.
Hi, I have taken the major step of upgrading from OTRS 1.3.2 to the latest version 2.2.4. This ran pretty smooth with the provided MySQL upgrade-scripts, although I have a problem that I can't figure out how to solve. After the upgrade, I have A LOT of ticket escalations; such as "...update time is over (-345019 hours 26 minutes / 02/06/1970 19:00)!" And many more, with similar dates. I haven't been able to locate in the database where this problem occurs, so I was hoping someone has a hint on how to solve this? If you need me to provide any more information, please let me know. Thank you. Martin