Hi OTRS People, We are currently modifying the code of OTRS to add new features like draft and removal of attachments, ... What are your terms of use? Do we have to provide our code back or is it just "open source, take it and do what you want with it". Just to be sure :) Thanks Regards Philippe Philippe Martignier Communications Division Customer Service Section Email : Philippe.Martignier@wipo.intmailto:Philippe.Martignier@wipo.int Phone : 00 41 022 338 72 36 Building : GB II Office : 0,3 World Intellectual Property Organization Disclaimer: This electronic message may contain privileged, confidential and copyright protected information. If you have received this e-mail by mistake, please immediately notify the sender and delete this e-mail and all its attachments. Please ensure all e-mail attachments are scanned for viruses prior to opening or using.