Re: [otrs] LDAP: Customer User Backend

Quoting Robert Kehl :

On Thursday, April 01, 2004 2:38 PM denis.pers@free.fr wrote:

...

Apr 1 11:19:15 maild OTRS-CGI-10[16680]: [Error][Kernel::System::CustomerUser:: LDAP::CustomerSearch][Line:136]: No such object

It seems, LDAP doesn't find a thing.

...

BaseDN => 'ou=groupe',

Are you sure this is correct?

...

UserDN => '', UserPw => '',

Are you sure an anonymous user is allowed to read from Exchange's LDAP?

...

When I do an ldap request with ldapsearch, everything is correct: result: 0 Success

It seems again, LDAP doesn't find a thing, so it's not "correct".

hth,

Robert Kehl

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Thanks for your help, I've done an error in my config file: BaseDN => 'ou=groupe', And it is BaseDN => 'o=groupe', Regards.