Hi Steve,
Hi everyone, I’ve created a new theme and it isn’t working. Here’s what I did….
OTRS v2.2.7 on Redhat EL 5 fully updated
cp -r /opt/otrs/Kernel/Output/HTML/Standard/* /opt/otrs/Kernel/Output/HTML/Helicos
You did this as root right? cp -rp would have been better. Check your file permissions. Re-run ./SetPermissions.sh or modify the permissions per hand. This should fix your problem.
vi’ed the following two files to change the words COMPANY NAME and FOOTER to the company name.
Made the change in mysql
Selected the new theme within the admin tool
Still don’t see the theme.
Hope I could help! ((enjoy)) -- Shawn Beasley ((otrs)) :: OTRS AG :: Norsk-Data-Straße 1 :: 61352 Bad Homburg Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003/240/97521 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstandsvorsitzender: André Mindermann