Re: [otrs] Attachments

31 Oct 2002


      Thomas Schuettler wrote:
...
Martin Edenhofer wrote:
...
Hi Thomas,
On Fri, Oct 18, 2002 at 05:46:49PM +0200, Thomas Schuettler wrote:
...
Yes, in the demo-system I can see and open the attachments.
In my system the Cc.: and Attachement: are not shown.
One more question. Did you use $OTRS_HOME/SetPermissions.sh?
I'm sory for my late response, but I had problems with my testing system 
and all data were lost.
Now, on the new system with debian, exim, otrs beta8 I have the same 
problem:
I can only see the mail-body but no links to any attachment.
...
Is a attachment shown (on your system) if you use the test email 3?
'cat /opt/OpenTRS/doc/test-email-3.box | 
/opt/OpenTRS/bin/PostMaster.pl'
is the same problem. no attachment!
...
One more question. If you click on "(plain)" (on your system), do you 
see
the plain email (with all headers)?
I can see this, with the attachment:
###################### schnipp #######################################
 From skywalker@otrs.org Sat Jun  8 21:30:55 2002
Date: Sat, 8 Jun 2002 21:30:55 +0200
From: Skywalker Attachment 
To: darthvader@otrs.org
Subject: Attachment Test
Message-ID: <20020608193055.GA4593@sex-on-the-beach.my123.de>
Mime-Version: 1.0
Content-Type: multipart/mixed; boundary="OgqxwSJOaUobr8KG"
Content-Disposition: inline
X-Operating-System: SuSE Linux 2.4.18-4GB i686
X-Uptime: 9:28pm  up 11:07,  6 users,  load average: 0.07, 0.05, 0.07
X-Mailer: Muttis Mailer / Mutt 1.3.27i (2002-01-22)
X-CVS: $Id: test-email-3.box,v 1.1 2002/06/08 20:31:49 martin Exp $
Content-Length: 160750
Lines: 2217
--OgqxwSJOaUobr8KG
Content-Type: text/plain; charset=us-ascii
Content-Disposition: inline
Hi!
just a email with an attachment.
Martin
--OgqxwSJOaUobr8KG
Content-Type: image/jpeg
Content-Disposition: attachment; filename="otrs.jpg"
Content-Transfer-Encoding: base64
........attachment...
###################### /schnipp #######################################
and yes I use '$OTRS_HOME/SetPermissions.sh'
greetings
Thomas
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Now it work, I don't know why, I havn't chanced anything, only restart 
the complete server.

greetings

Thomas