Hi,
I am still having trouble locating the SLA, Type and Service links. They are not showing up in the admin-area
I have been looking through the directory at otrs/Kernel/Config/Files but cant see where these are added.
The disappeared after I upgraded my data and config from 2.1 to 2.2.
The SLA and Type Combo boxes are displayed when I create a new ticket.
Can anyone explain where or how the links are configured. I have found some of them using sysconfig (Frontend::Admin::ModuleRegistration)
Thanks,
Aaran Stent
National IT Manager
Healthe Care Australia
mobile: +61 439 785 963
phone: +61 3 9061 9092
fax: +61 3 9277 7291
em: aaran.stent@healthecare.com.au