Re: [otrs] Error: Need TicketID!

Hi Guenther, On Wed, Jul 02, 2003 at 08:37:07AM +0200, Guenther Rasch wrote:

I´m testing OTRS 1.1.2 on Suse Linux 8.2 Prof. In the customer interface, the following error occours while creating a new ticket (via customer-login):

Fehler: Need TicketID!

/tmp/otrs.log:

[Error] [Kernel::System::Ticket::State::StateLookup] [74] No StateID for new found! [Error] [Kernel::System::Ticket::CreateTicketDB] [189] No StateID!!!

It looks like your database setup is corrupt. Try to setup your OTRS database new and it will work.

Guenther

-Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ --