Hi, I have migrated some OTRS just as follows: Old server 1 backup the otrs folder 2 backup the mysql database New server 1 create the otrs usr/group 2 restore the otrs folder 3 restore the mysql database 4 grant database 5 modify apache conf 6 grant otrs folders (chmod) 7 add cron jobs Carlos, México -----Mensaje original----- De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de Tatu Wikman Enviado el: Lunes, 30 de Abril de 2007 08:04 a.m. Para: otrs@otrs.org Asunto: [otrs] Moving otrs to new server Hi, I need to move our OTRS installation from old server to a brand new one. What are the best steps to take on moving the installation? I read documentation about backup/restore, but there were nothing about moving to a new server. As far as I can see there are at least two options. 1) Create clean install on new server (same version as the old one) and restore a backup to this new install. 2) Copy everything and create user and add cron jobs manually. Any suggestions or rtfm urls are welcome ;) Thanks, -- Tatu Wikman _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/