Am Mo, den 10.05.2004 schrieb Robert Kehl um 14:15: Hi,
As you can see, the attachments were sorted in in a completely wrong order. Just an hour later I extracted the email from ~otrs/var/INBOX.Backup.2004-05, changed the sender to my email address and piped it into the system again (it doesn't matter whether via "cat email | procmail" or "cat email | bin/PostMaster.pl"). And now the email is displayed correctly:
How did you formerly receive the eMail?
The same way. Actually it becomes more and more strange. I sent the
email again to me several times. On average, one out of three or four
emails are wrong, although
* they are created from exactly the same source
* the list of attachments is in the same order and has the same
links (except for the article number obviously)
* and the entries in article_attachments all look ok and identical
BUT every now and then one of the mail's attachments can not be opened
according to their name.
It's a mystery :-(
Could this be a very strange browser problem (I'm using Opera)? But my
colleague (using Safari, based on khtml/konqueror) reported the same
problem once. And as the screenshot I posted earlier shows, at least
once the attachments were actually sorted incorrectly.
I'm confused.
It hasn't happened lately, btw, although this may just be because we do
not generally receive a lot of mails with attachments. I've added
another backup rule to procmail prior to any modifications to the mails
and will keep an eye on it to get a 'clean' copy where I can reproduce
it.
--
Daniel Seifert