Hi all,<div><br></div><div>Having had the great opportunity (finally) to upgrade an old installation with that combination of great software, I&#39;m experiencing some little problems:</div><div><br></div><div>- apparently Agents are not receiving alerts and in logs there are </div>

<div><div>Jan  4 16:08:44 xxx OTRS-CGI-10[4615]: [Error][Kernel::Output::HTML::Layout::NavigationBar][Line:2620]: Module Kernel/Output/HTML/NavBarTicketSearchProfile.pm not found!</div><div>Jan  4 16:08:44 xxx OTRS-CGI-10[4615]: [Error][Kernel::Output::HTML::Layout::NavigationBar][Line:2680]: Module Kernel/Output/HTML/NotificationAgentTicket.pm not found!</div>

</div><div><br></div><div>- using close on ticket zoom</div><div><h1 style="font-family: &#39;Times New Roman&#39;; font-size: medium; ">Software error:</h1><span class="Apple-style-span" style="font-family: &#39;Times New Roman&#39;; font-size: medium; "><pre>

Can&#39;t locate object method &quot;OptionStrgHashRef&quot; via package &quot;Kernel::Output::HTML::Layout&quot; at /opt/otrs//Kernel/Modules/AgentTicketClose.pm line 1020.</pre><pre><br></pre><pre>btw the feedback from about 100 users are really good (all the basic functionality are working ;) )!</pre>

<pre><br></pre><pre>Thank you all a lot again !</pre><pre><br></pre><pre>Marco Vannini</pre></span></div>