Hello,
I've instaled OTRS otrs-2.0.2-01-win32.exe on a
Windows XP machine. SMTP seems to work to manually
reply to emails received via POP3. However, the
auto-reply does not seem to work.
I checked the otrs.log file and apparently the system
appears to have logged the instance of sending the
auto-reply. But in fact, nothing is actually sent.
See log below:
[Fri Sep 30 12:12:04
2005][Notice][Kernel::System::Ticket::TicketCreate]
New Ticket [2005093010000033/Test 09/30 12:0] created
(TicketID=4,Queue=HelpDesk,Priority=3
normal,State=new)
[Fri Sep 30 12:13:08
2005][Notice][Kernel::System::Ticket::Article::ArticleSend]
Sent email to 'Mike Quan