I get an email from outside the company, in this case a test
hotmail account, and when going into OTRS and replying to it, when clicking
send, I get this error:
ERROR: OTRS-CGI-10
Perl: 5.8.8 OS: linux Time: Wed Apr 2 09:51:14 2008
Message: Can't send to: kitkatuser@hotmail.com! Enable debug for more info!
Traceback (24174):
Module: Kernel::System::Email::SMTP::Send (v1.14) Line: 98
Module: Kernel::System::Email::Send (v1.31.2.1) Line: 498
Module: Kernel::System::Ticket::Article::ArticleSend (v1.147)
Line: 1610
Module: Kernel::Modules::AgentTicketCompose::Run (v1.30.2.2) Line:
364
Module: Kernel::System::Web::InterfaceAgent::Run (v1.23) Line: 670
Module: /opt/otrs/bin/cgi-bin/index.pl (v1.81) Line: 47
How do I enable debug to find out more about this issue and
perhaps fix it…
Thanks
Nelson