Hello Maurice,
Can I conclude from your question that you have OTRS working together
with Active Directory? I am trying to get this to work, but still do
not succeed. What is your configuration?
2007/7/27, Maurice James Ny
At the moment I have both the database and active directory begin accessed by OTRS. I would like to be able to import my users from active directory into my OTRS database. Is this possible? When ever I try to add users to the database through the web interface I get an error that the user already exists. ( This is true they exist within active directory but not within the OTRS database. Whenever I check the customer_user table, its empty. I tried running ldap2db but it does not populate the database. Any takers on this one? _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/