Yes happy to try what you may have.
From:
otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Nils Leideck
Sent: 08 September 2011 18:02
To: User questions and discussions
about OTRS.
Subject: Re: [otrs] Provide
customers to software updates
Dear both,
I like the idea of having a customer dashboard and I even started to
coding some stuff which is already half working.
Unfortunately I do not have the time to make the final coding and last
trouble shooting but I would be more than happy to provide my latest version to
you (if I still can find it ;-))
My "requirement" would be that you both work on the same
solution and that you provide it on OPAR and maintain an idea entry on
ideascale ;-)))
On 08.09.2011, at 18:41, Mikola Rose wrote:
I had the same idea with trying to provide a dashboard to display software
updates but couldn’t find a solution. I reverted to using the FAQ module
with an rss feed to a database that houses our software updates.
Still a work in progress… http://support.power-soft.net/public.pl?Action=PublicFAQZoom;ItemID=10
It sure would be nice to have a customer dashboard like
the agent dashboard that could display rss feed like the rss module which I
have successfully used to display an rss feed of updates to agents.