27 Sep
2003
27 Sep
'03
7:06 a.m.
Thank you for your answer, but if i want to select a queue or an agent , from a beginning date to an ending date ? Jerome Matthias Wegner wrote:
We summerize the time per customer, so you may take this as a start:
"SELECT customer_id, sum(time_unit) FROM time_accounting, ticket Where ticket.id=ticket_id group by customer_id"
Matthias Wegner
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