[otrs] Reply Headers

13 Dec 2011

      Hi All,

Does anybody know of a setting that will enable the headers in a reply mail?

For example, I'd like to have the following in my replies

From: "sender@domain.com" 
To: Recipient 
Subject: I've a support request and need some help
Date: 2011-12-13 00:27:02

Currently I only get;

13/12/2011 00:27 - sender@domain.com wrote:

Kind regards,
Rory Clerkin