29 Jul
2011
29 Jul
'11
7:14 a.m.
Yes, absolutely.
On Thu, Jul 28, 2011 at 20:47, Ugo Bellavance
Le 2011-07-28 12:15, Ugo Bellavance a écrit :
Le 2011-07-28 10:55, Michiel Beijen a écrit :
- Have a "target date" assigned manually by an agent for solution for a ticket
You could use a free time field for that.
Could we build a response template that would include this, using "
"? Thanks,
Ugo
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