Hi,

After a ticket is moved to another queue, the user is still zoomed into that mail.  This is kind of confusing and we would much prefer that we could be brought to a different view after moving a ticket - the “locked tickets view” is what we would most prefer.

I’ve looked through the SysConfig and can’t find a setting for this.  Is it somehow possible to change what the next screen is after you move a ticket?

Thanks!

Tabitha