Hi, On Thu, Apr 19, 2007 at 12:53:26PM +0300, Matas Labasauskas wrote:
in configuration they say: that if you will describe working hours ticket age will be calculated only on working hours. We described working hours, but ticket age is increasing after working hours also.
where'hve you read that the age is not growing outsite the working hours? We've to fix this description, because it is wrong. A ticket is getting older, no matter if your system is in the working hours or not.
Matas Labasauskas
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