Steve,
Right now I installed 2.2.3 using the tar file since I didn't see any rpms for RHEL 4.x. So now I have a directory tree /opt/otrs-2.2.3/ with a symbolic link /opt/otrs pointing to /opt/otrs-2.2.3.
I believe the tar Nils was referring to (correct me if I am wrong Nils) is the SuSE RPM available for download.
When I untar 2.4.4 in /opt it creates its own directory tree so I also have /opt/otrs-2.2.4.
try relinking your /opt/otrs to /opt/otrs-2.2.4 #DB Settings and so forth copy Kernel/Config.pm from /opt/otrs-2.2.3 to /opt/otrs-2.2.4 copy Kernel/Config/Files/ZZZAuto.pm from /opt/otrs-2.2.3 to /opt/otrs-2.2.4 if you made changes to the cron then copy /var/cron/ from /opt/otrs-2.2.3 to /opt/otrs-2.2.4 if you have made template changes, copy any self made templates into there respective place fire your browser up and let'er rip I hope I could help you. ((enjoy)) Shawn Beasley -- ((otrs)) :: OTRS AG :: Europaring 4 :: 94315 Straubing Fon: +49 (0)9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003/240/97505 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstandsvorsitzender: André Mindermann