7 Oct
2008
7 Oct
'08
4:32 a.m.
On 10/6/08 7:21 PM, "LQ Marshall" wrote:
It is probable that the otrs user is probably set to not allow logins. This is fairly easy to check for most linux flavors a "grep otrs /etc/passwd" should give you the answer. Usually the shell will be a directory/file that doesn't exist and often this is something like nologin or badsh (BAD SHell).
This got me to the answer. Thanks! I used Webmin to mess with the otrs user's settings and was able to get the script run. The test mostly worked! I'm looking at my old database in 2.3.2 now! Amazing. Now to figure out why I can't see my FAQ articles in the AgentFAQ view. -- Wes Plate Automatic Duck, Inc. http://www.automaticduck.com