Ok,
I think I got my problem worked out as far as this goes…
Now I face another problem trying to get an Apache Redirect working…
If I put in:
‘Redirect permanent / /otrs/index.pl’ it doesn’t work.
I tried using the full http path, that worked for a bit. I’m not sure what is happening. Trying to check the logs…coming up empty handed.
Andrew Meyer
Unix Systems Administrator
Precision Practice Management
689 Craig Rd.
Saint Louis, MO 63141
314-787-0681 (Main Line)
314-881-5265 (Direct)
314-881-5365 (Fax)
314-565-0868 (cell)
After Hours Emergency 314-576-9146
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of DM_Julio Angulo
Sent: Monday, January 10, 2011 3:18 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] multiple sites on 1 server
Sorry, If you using IIS 6 on 2003 server default document is default.htm
This line: <meta http-equiv=”refresh” content=”0; URL=http://localhost/otrs/index.pl” />
Redirect time = 0 seg. To url where “local host” is valid name server or ip OTRS server.
See this picture:
http://blogs.iis.net/blogs/nitashav/IIS6_DefaultDocument_1898CBC6.jpg
Sorry my English is short.
Julio Cesar Angulo Quiroz
Telf.: 997066155
De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de Andrew Meyer
Enviado el: Lunes, 10 de Enero de 2011 02:07 p.m.
Para: User questions and discussions about OTRS.
Asunto: Re: [otrs] multiple sites on 1 server
Julio,
It has this in the index.html already:
<meta http-equiv=”refresh” content=”0; URL=/otrs/index.pl” />
Andrew Meyer
Unix Systems Administrator
Precision Practice Management
689 Craig Rd.
Saint Louis, MO 63141
314-787-0681 (Main Line)
314-881-5265 (Direct)
314-881-5365 (Fax)
314-565-0868 (cell)
After Hours Emergency 314-576-9146
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of DM_Julio Angulo
Sent: Monday, January 10, 2011 11:31 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] multiple sites on 1 server
The easy way:
create a file with the contents:
<html> |
save it as index.html in c:/inetpub/wwwroot
Julio Cesar Angulo Quiroz
Telf.: 997066155
De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de Andrew Meyer
Enviado el: Lunes, 10 de Enero de 2011 12:01 p.m.
Para: User questions and discussions about OTRS.
Asunto: Re: [otrs] multiple sites on 1 server
Ok, then here is my next question, internally we run Windows Server 2003, when the IT staff types in http://helpdesk/ I need it to forward to http://helpdesk/otrs/index.pl ... where would I change this?
Andrew Meyer
Unix Systems Administrator
Precision Practice Management
689 Craig Rd.
Saint Louis, MO 63141
314-787-0681 (Main Line)
314-881-5265 (Direct)
314-881-5365 (Fax)
314-565-0868 (cell)
After Hours Emergency 314-576-9146
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Gerald Young
Sent: Monday, January 10, 2011 10:14 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] multiple sites on 1 server
I have phpMyAdmin and OTRS running simultaneously. You may need mod_php, but virtual hosts? I don't think so.
Alias /pmyadmin /usr/share/phpmyadmin
<Directory /usr/share/phpmyadmin>
Options FollowSymLinks
DirectoryIndex index.php
<IfModule mod_php5.c>
AddType application/x-httpd-php .php
php_flag magic_quotes_gpc Off
php_flag track_vars On
php_flag register_globals Off
php_value include_path .
</IfModule>
</Directory>
# Authorize for setup
<Directory /usr/share/phpmyadmin/setup>
<IfModule mod_authn_file.c>
AuthType Basic
AuthName "phpMyAdmin Setup"
AuthUserFile /etc/phpmyadmin/htpasswd.setup
</IfModule>
Require valid-user
</Directory>
# Disallow web access to directories that don't need it
<Directory /usr/share/phpmyadmin/libraries>
Order Deny,Allow
Deny from All
</Directory>
<Directory /usr/share/phpmyadmin/setup/lib>
Order Deny,Allow
Deny from All
</Directory>
On Mon, Jan 10, 2011 at 11:00 AM, Andrew Meyer <AMeyer@precisionpractice.com> wrote:
I need some advice on how to setup my OTRS 3.0.4 server. I need to be able to have OTRS, and phpMyAdmin running on the server. I was thinking I would need to setup vhosts in apache, but I’m not sure where to start…
There also maybe 1 other server running on this. Am I moving in the right direction?
If someone can look at this and give me some ideas that would be great, I know this isn’t apache support…
Thanks,
Andrew Meyer
Unix Systems Administrator
Precision Practice Management
689 Craig Rd.
Saint Louis, MO 63141
314-787-0681 (Main Line)
314-881-5265 (Direct)
314-881-5365 (Fax)
314-565-0868 (cell)
After Hours Emergency 314-576-9146
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