Hello Julio,
If you want to create a new change, just ignore the template part
that comes at the beginning of the module and provide all the needed
data for the change. After you have successfully created it, you can
register a template using this change.
Regards,
Elva
On 11/3/2010 3:56 PM, DM_Julio Angulo wrote:
Hi, I'm using the module change, but i cant created a new change,
because don't select a template.
As create templates for the module changes, or where enabled?
Thanks
Julio Cesar Angulo Quiroz
Telf.: 997066155
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
Elva María Novoa del Toro
Research & Development
OTRS Lab, S.A. de C.V.
Parque de Software, Módulo A1, Circuito Norte 100
Parque Industrial Zapotlan 2000
49000 Ciudad Guzmán, Jalisco
MEXICO
T: +52 33 4777 3861
I: www.otrs.com/
INSTALE OTRS::ITSM 2.0, ahora con el módulo para la administración de cambio!
El único sistema de código abierto compatible con ITIL® V3 y certificado por PinkVERIFY.