Thanks I figured I could do that, but I assume that it will filter all out of office reply’s.  I do not want to filter out out of office reply to valid tickets so it would have to determine if it was a reply to a ticket first before applying the filter.

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Gerald Young
Sent: Wednesday, December 29, 2010 9:17 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Filtering out of office reply's

Probably should have appended a * or something to match "anything after that"

On Wed, Dec 29, 2010 at 12:16 PM, Gerald Young <crythias@gmail.com> wrote:

Postmaster filter Match Subject "Out of Office" Set X-OTRS-Ignore "Yes"?

On Wed, Dec 29, 2010 at 12:07 PM, Mikola Rose <mrose@power-soft.com> wrote:

Heya group,

One thing I ran into over the holidays is the number of vacation alerts that come in.  Is there a way to filter out of office alerts from clients that are not a direct response to a ticket?

Mik

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