Resolve your DNS problem of disable the MX record check in OTRS (in Config.pm):

B.1.1.14. CheckMXRecord

Description

Value

Description:

Check the MX record of email addresses before sending an email?

Group:

Framework

SubGroup:

Core

Valid:

1

Required:

1

Config-Setting:

$Self->{'CheckMXRecord'} =  '1';

 

 

à  $Self->{'CheckMXRecord'} =  '0';

 

 

Van: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Namens Aysel Pamuk
Verzonden: dinsdag 11 maart 2008 11:06
Aan: otrs@otrs.org
Onderwerp: [otrs] New user add problem

 

 

I have installed OTRS 2.2.5 .

 

I want to add a new user bt received the error:

Email address (aysel.pamuk@gantek.com) not valid (invalid aysel.pamuk@gantek.com (DNS problem: no nameservers)! )!

 

What should I do?

 

Thanks in afvance,

Aysel Pamuk