I assume that this might be something out of the norm :D  Is this type of customization something that I would need an OTRS Subscription for?

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Mikola Rose
Sent: Wednesday, August 03, 2011 4:34 PM
To: otrs@otrs.org
Subject: [otrs] RSS Modules

Hi again,

Has anyone had any experience with adding the rss feeds that are found on the agent dashboard to the customer pages?