Hi All,

 

I’m a first time user to OTRS as our company is testing different ticketing systems. I’m currently having issues getting the customer authentication to AD LDAP to work properly as there are weird error messages in my syslog. Can anyone assist? Here’s the messages I get.

 

Wed May 30 12:27:01 2007

error

OTRS-CGI-10

First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece

Wed May 30 12:26:57 2007

error

OTRS-CGI-10

First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece

Wed May 30 12:19:52 2007

notice

OTRS-CGI-10

CustomerUser: jason (CN=Jason Chambers,OU=Users,OU=GNA,DC=geosoft,DC=com) authentification ok (REMOTE_ADDR: 192.168.0.162).

Wed May 30 12:19:52 2007

error

OTRS-CGI-10

First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece

 

Even though the message says successful login, I will get Panic! No UserData!!!

 

Jason Chambers

IT Helpdesk Support

eosoft Inc.

85 Richmond St. West - 8th Floor

Toronto, Ontario, Canada

M5H 2C9

Tel: 416-369-0111 x344

Fax: 416-369-9599

www.geosoft.com