Re: [otrs] SSH

Is SSH the only way of making changes to the Kernel/Config/Files/ZZZAuto.pm file? Or are there other connection methods I can try?

SSH should be the best way, but I guess you will need to learn a little bit about Linux systems. Editing with vim is not that easy for a beginner, so check the man pages =) As Michiel wrote, you should ask further questions that are not OTRS related in a Linux forum. Lars